Amidst the urban expanse of Poole, the iconic Celestial building stood in all its glory.
Eric Robbins, a seasoned sixty-two-year-old, had just concluded a distributor meeting.
With a dinner gathering scheduled for the evening at a local hotel, he could do nothing but rest briefly in his office before mustering enough energy to attend the event later on. However, today had left Eric Robbins feeling somewhat disheartened.
Lately, distributors had grown increasingly influential within the company. In the past, Eric Robbins's group exerted pressure on these distributors, assessing their performance and coercing them into consistent product purchases and elevated inventory. Moreover, the group often deducted their sales as year-end rebates, fostering a culture of diligence and obedience.
Yet, the advent of e-commerce had tilted the balance against established brands, leaving them without their once-dominant leverage. Especially in the realm of opaquely fast-moving consumer goods like alcohol and tea, new brands proliferated daily, boasting of being the next Moutai or tea monarch.
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